Refund Policy

Last updated: January 2026

1. Introduction

At gardenofifeus.com, customer satisfaction is at the heart of everything we do. We understand that a product may not always meet your expectations. This Refund Policy details the terms and conditions under which we issue refunds for purchases made through our platform.

2. 60-Day Return Window

We offer a generous 60-day return policy from the date you receive your order. This gives you ample time to evaluate your purchase, incorporate the supplements into your routine, and decide if they meet your needs. If you are not entirely satisfied, you may initiate a return within this period.

3. Eligibility for Refund

To qualify for a refund, items must be returned in the following condition:

Unused and Unopened: Products must be in their original, unused condition with all seals intact.
Original Packaging: We request that items be returned in their original packaging to protect them during transit.
Proof of Purchase: A valid order number or receipt is required for processing.

Please note that items that show signs of use, damage caused by mishandling, or opened seals will not be eligible for a full refund.

4. How to Initiate a Return

To begin the return process, please contact our Customer Service team via email at press@gardenofifeus.com. Provide your order number and the reason for the return. Our team will promptly provide you with a Return Authorization Form and the designated return shipping address.

5. Return Shipping Cost

We are pleased to offer Free Returns for all customers. We will provide you with a prepaid return label via email or arrange a pickup from your location. This service covers all international return shipping expenses, ensuring that the process is as convenient as possible.

6. Refund Processing Time

We understand that you want your money back quickly. Our refund processing is designed to be efficient:

Processing Window: Refunds are processed within 5 to 10 business days from the date we verify the returned item's condition.
Timeframe: Regardless of whether the package has physically arrived at our facility, we will complete the refund processing within 4 weeks from the date you sent the return shipment. In most cases, this is finalized much earlier, ensuring a smooth experience.
Method of Refund: The refund will be issued back to the original payment method used during checkout. Please allow additional time for your bank or credit card issuer to reflect the credit in your account.

7. Non-Refundable Items

The following items are not eligible for refunds:

Items returned after the 60-day window.
Products that have been opened, used, or damaged.
Customized or personalized items (if applicable).

8. Exchanges

We currently do not offer direct exchanges. If you require a different product or formulation, we recommend returning your original item for a refund and placing a new order on our website.

9. International Returns

Since we ship worldwide, returns from international destinations are fully supported. Our free return shipping policy applies globally, and we handle the customs documentation to avoid any delays or additional charges on your end.

10. Contact Information

For any inquiries about this Refund Policy, please reach out to us: